Hosting & Data Protection

Deployment tiers, contractual data protection and the assurance position

Every tier carries the same security baseline, so the choice is about control over infrastructure rather than the level of protection. Start on shared SaaS and move to a dedicated or client-owned environment only where regulation or data residency requires it.

VeritasIQ Technologies Ltd · October 2026 · Confidential

1

Same security baseline on every tier

AES-256 at rest with dedicated customer keys, TLS 1.2+ in transit and isolated compute apply whichever option is chosen.

2

Tiers trade setup effort for control

Option 1 needs nothing from your infrastructure team. Option 4 places the whole environment inside your own cloud account.

3

Data protection is contractual from day one

A GDPR-aligned DPA names you as controller, with audit rights, deletion on exit and Standard Contractual Clauses (SCCs) for international transfers.

4

Assurance is layered, with a stated certification route

SOC 2 Type 2 at platform level, Apportia's own application controls, and Cyber Essentials Plus and ISO 27001 in progress.

Common Baseline

Every tier carries the same security baseline

The choice is about control over infrastructure rather than the level of protection.

Encryption at rest

AES-256, with encryption keys dedicated to each customer.

Encryption in transit

TLS 1.2 or higher on every connection.

Compute isolation

Dedicated, ephemeral job pipelines for each customer.

Platform frameworks

SOC 2 Type 2, HIPAA, CCPA, GDPR, CIS and PCI DSS — held by the hosting platform.

Deployment Tiers

Four tiers, each adding control over the environment

From fastest to go live → most client control.

Option 1

Multi-tenant SaaS

Go live immediately

Shared public cloud with per-tenant storage and compute isolation. No input needed from your infrastructure team.

Suited to: Most property management firms

Current deployment

Option 2

Single-tenant VPC

Dedicated, fully managed

A dedicated VPC per client on AWS, GCP or Azure, owned and operated by the hosting platform. No input needed from your team.

Suited to: Dedicated infrastructure, no in-house ops

Option 3

Client-owned storage

Your bucket, our platform

Built on Option 1 or 2, with all stored data held in your own S3, GCS or Azure container. Private networking links secure the boundary.

Suited to: Data residency mandates

Option 4

Client-owned VPC

Full control

Your cloud account and Kubernetes cluster, operated by the platform. You provide the cluster, storage, registry and access.

Suited to: Banking, government, regulated estates

Selecting a Tier

Three questions settle the tier

Infrastructure ownership, storage location and network separation.

Question 1

Must you own all of the infrastructure?

Yes →

Option 4 — Client-owned VPC

No →

Next question →

Question 2

Must stored data sit in your own cloud storage?

Yes →

Option 3 — Client-owned storage

No →

Next question →

Question 3

Do you need physical network separation?

Yes →

Option 2 — Single-tenant VPC

No →

Option 1 — Multi-tenant SaaS (default for most firms)

Application Controls

Apportia adds its own controls above the platform

Covering who gets in, what they can touch, and what is recorded.

Identity and access

  • Sign-in: bcrypt-hashed passwords and TOTP MFA with recovery codes
  • Passwords: 12 characters minimum, complexity rules, lockout after failed attempts
  • Roles: 8 roles from portfolio manager to tenant, enforced on every API route
  • Sessions: JWT with configurable expiry

Data separation and integrity

  • Tenant isolation: every query scoped to the client's tenant ID
  • Ledger: void and reversal only, no hard deletes; balances updated atomically
  • Encryption: AES-256 at rest, TLS 1.2+ in transit

Monitoring and web defences

  • Audit trail: append-only log of ledger, allocation and login events with user, time, IP and action
  • Rate limiting: shared across instances
  • Input validation: server-side on every endpoint
  • Headers: CSP, HSTS and X-Content-Type-Options

Data Processing Agreement

The DPA makes you the data controller

And binds the platform to act only on your documented instructions.

Data Controller

Your organisation

Documented instructions

Data Processor

Hosting platform

Vetted under their own DPAs

Listed Sub-processors

AWS, Google Cloud, Microsoft Azure, OpenAI, Anthropic, Notion

Term

Position under the DPA

Breach notification

Without undue delay

Data subject requests

Processor assists you in responding

Audit rights

Inspection on 30 days' written notice

Exit

Personal data deleted or returned on termination

International transfers

Standard Contractual Clauses (SCCs) for Gulf/EMEA clients

Security measures

Access control with MFA, encryption, physical security, tested backups and DR, patching and pen-testing, incident response

Certification Position

Platform certification is in place today

Apportia's own certifications are under way with controls already aligned.

SOC 2 Type 2

Held at hosting platform level.

In place: platform

GDPR

DPA in place, regional hosting choices and support for subject access requests.

In place

Cyber Essentials Plus

Apportia controls aligned to the scheme; preparing for formal assessment against the 2026 Danzell question set.

In progress

ISO 27001

ISMS policy pack v1.0 in place, 12 policies. Certification audit pending.

Certification pending

Hosting Regions

Hosting regions are fixed in the DPA

The region should be confirmed against your residency policy before contract.

Abacus.AI Platform (US)

  • us-east-1
  • us-west-2

Where stored data must stay in a specific jurisdiction, Option 3 or Option 4 places it in a storage location you choose and control.

Operational Security

Incident response, continuity and secure development

ISO 27001 Annex A controls govern every operational discipline.

Incident response

Documented plan covering detection, classification, containment, eradication, recovery, and post-incident review. Data breaches reported within 72 hours as required by GDPR Article 33.

Business continuity

Geo-replicated storage and automated backups. Recovery objectives documented in the platform SLA. Disaster recovery procedures maintained within the ISMS.

Asset management

All information assets — databases, servers, encryption keys, repositories, third-party integrations — inventoried, classified by sensitivity, and assigned ownership. Reviewed quarterly.

Supplier management

Third-party suppliers undergo security due diligence. Sub-processors documented. Cloud providers selected on ISO 27001 and SOC 2 certifications.

Vulnerability management

Dependency scanning and infrastructure vulnerability scans conducted regularly. Critical and high-severity vulnerabilities patched within 14 days.

Secure development lifecycle

Threat modelling, code review, static analysis, dynamic testing, and dependency scanning. All code changes peer-reviewed. Secrets managed via encrypted vaults.

Endpoint & patch management

EDR on all development endpoints. Operating systems and applications patched within 14 days of critical updates, aligned to Cyber Essentials requirements.

GDPR compliance

Apportia operates as a data processor under GDPR. DPAs in place with all clients. DPIAs conducted for high-risk processing. DSARs handled within 30 days.

Data Handling & Governance

Data residency, portability and governance

Data residency

Application data is hosted on the Abacus.AI platform in US regions on SOC 2 Type II and ISO 27001-certified infrastructure. International transfer safeguards (Standard Contractual Clauses) apply for Gulf and EMEA clients.

Data portability

All data exportable in CSV or Excel at any time. Ledger entries, asset registers, cost postings and apportionment matrices are all portable. No vendor lock-in.

Responsible disclosure

Security researchers can report vulnerabilities to [email protected]. Reports acknowledged within 48 hours, remediated within 30 days.

Information security policy

Approved by senior management, reviewed annually, communicated to all personnel. Establishes the ISMS framework, risk appetite and commitment to continuous improvement.

Supporting Documents

The evidence pack is ready to share

Data Processing Agreement

GDPR-aligned processing terms

Secure deployment options

Platform tiers in detail

Apportia ISMS policy pack

12 ISO 27001-aligned policies

Apportia TRD

Security requirements mapping

Security assurance report

Gap register SA-01 to SA-20

Statutory compliance register

Status by jurisdiction

Proposed Sequence

Next steps

1

Confirm your regulatory and data residency requirements

2

Select the deployment tier and hosting region

3

Agree commercial terms, pricing and service levels